Magertron™ AgentSaaS

The SaaS control plane for AIGovern your estate from one place

Magertron™ AI Orchestrator runs in your cluster, between your agents and ServiceNow, Salesforce, Workday and your own systems. One policy, one audit trail, every vendor’s usage metered.

Magertron in front of ServiceNow, Salesforce and other systems People and agents on the left call through Magertron in the middle, which checks identity, policy, holds and cost, then reaches ServiceNow's MCP server, Salesforce, other SaaS, internal systems, LLMs and event streams on the right. Each vendor's own governance tool governs inside its platform and receives Magertron's traces. Who acts In your cluster What they reach People sign in with your IdP (Okta, Entra) Your own agents Agent SDK, LangGraph, in-house copilots: Claude, Cursor, Codex Partner-built agents from your SIs and software vendors SaaS agents calling out Agentforce, Now Assist reaching your internal systems Magertron™ AI Orchestrator self-hosted · one install per enterprise · namespaces per team gateway: every call checked inline Identity the agent and the person it acts for, on every call (token exchange, SCIM) Policy grants per tool and role, plus policy packs per system (OPA, yours or bundled) Holds risky calls wait for a named approver; no self-approval Cost every call rated against the vendor's contract; caps by team and agent Audit and traces every decision, refusals included, with who acted for whom. One trace per agent session (OpenTelemetry), exported to your SIEM, observability stack and the vendors' own consoles. ServiceNow MCP server Action Fabric: incidents, changes, approvals, catalog requests Salesforce MCP and APIs accounts, opportunities, quotes; Agentforce actions billed per use Workday · SAP · M365 · Slack and any other SaaS with MCP or REST Your internal APIs and MCP servers ERP, billing, data warehouse LLM providers Anthropic, OpenAI, your own models Event streams Kafka, ZeroMQ topics Inside each platform: the vendor's own governance ServiceNow AI Control Tower governs what happens inside ServiceNow; Salesforce's trust and Agentforce controls govern inside Salesforce. Agents built and run entirely inside a vendor never cross Magertron. Magertron governs the calls between platforms, and sends its traces and audit to those consoles. traces and audit out
governed call through Magertron a SaaS agent calling your systems, governed on the way in vendor governance and exported traces

Three kinds of call

What happens depends on who is calling and where the call goes.

your agent → ServiceNow

Agents you built, on ServiceNow's MCP server

  • Every call carries the agent and the person it acts for.
  • Your rules apply on top of ServiceNow's: closing a P1 waits for the on-call engineer.
  • No lock-in to Agent Studio: the same agent also works on Salesforce and Workday.
your agent → Salesforce

Agents on a platform that bills per action

  • Every call into Salesforce is counted and priced against your contract.
  • Caps by team, user or agent stop a looping agent before the invoice does.
  • Deal-desk rules: discounts over a limit wait for the manager.
SaaS agent → your systems

Vendor agents reaching inside

  • Your ERP, billing and data are registered in Magertron as MCP or REST servers.
  • An Agentforce or Now Assist agent calling them gets the same identity, policy and audit as your own agents.

Why neutral matters

The referee isn't a player

A company doesn't want ServiceNow deciding what agents may do in Salesforce, or the reverse. One neutral layer applies the company's own rules to both.

Agents stay portable

Built against Magertron, an agent reaches ServiceNow, Salesforce and internal systems the same way. Switching or adding a vendor doesn't mean rebuilding governance.

Metered platforms need a meter

When SaaS bills per agent action, finance needs every vendor's usage in one place, rated against contracts and capped before month-end.

Try it now For developers

ServiceNow's MCP server, Action Fabric and the expanded AI Control Tower were announced at Knowledge 2026; Salesforce prices Agentforce per action. Pack rules shown are examples of what a policy pack holds.